How TravelPerk is helping to mitigate ongoing travel disruptions

Travel chaos is hitting the news headlines worldwide. Last minute flight cancelations and staff shortages have contributed to ongoing disruptions and traveler frustration.

Business travelers have also been caught up in the chaos. However, the ‘show must go on’, right? Business travel is essential and despite the challenges, you know that travel is key to driving company growth – you’re not alone in thinking this. 

In fact, according to a 2022 Tourism Economics survey conducted in collaboration with the US Travel Association, 73% of executives consider business travel essential. 91% of executives said they would prefer to close a deal in person, even if it requires air travel. 

The good news is, business travel doesn’t have to be a stressful experience, more than anything, these ongoing disruptions demonstrate how it’s never been more important to choose an innovative business travel platform you can rely on to stay up to date and make changes whenever you need to.

Stress-free business travel with TravelPerk

The Tourism and Economics survey found that two-thirds of respondents felt ‘alone’ when handling things like flight bookings, overbooked hotels or lost luggage claims when traveling for work. However, with the right corporate travel solution, you won’t be alone in managing your business trips.

TravelPerk is doing everything it can to help mitigate the challenges and frustrations of traveling for work, giving you ways to manage stress during business travel.

Here’s how:

1. Continued improvements to our customer service

In contrast to other providers in the market, TravelPerk did not cut staff amid the coronavirus pandemic. In fact, we’re adding more staff to our customer care team on a weekly basis! This equips us to better support you during ongoing flight disruptions, answer all of your travel concerns as efficiently as possible and ensures you experience our 7* service.

Support from a real human

Amid a spike in flight cancellations and last-minute travel changes, in the first instance, we have a customer service team that is available 24/7 via online chat, telephone, and email. This means that you can connect with a human being when you need travel help the most.  

We offer support whether you need to proactively make changes or you need assistance because of changes made by your travel provider. 

Improving our technical processes and app features

We’re also making the…