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My Honest Experience with Faye Travel Insurance

My Honest Experience with Faye Travel Insurance

Is Faye Travel Insurance worth using? With so many companies out there, how do you pick the right one? This is my first hand experience buying, filing a claim, and getting reimbursed with Faye on my most recent trip to Japan.

By the way, Faye asked me to test and review their product, and any links in this post that you purchase through support me at no extra cost to you. However getting sick on my trip, fully utilizing the insurance, and filing a claim weren’t planned (how could it be?) and the following is my first-hand account of how it all went down:

Buying Faye Travel Insurance

Buying travel insurance usually starts with inputting dates, reading as much fine print as possible, and hoping it all works out if you need to make a claim. Having used four different companies over the past decade, it’s been a similar experience every time.

Faye had quite a different interface, though. It felt much more human to me.

You’ll begin by putting in your location, dates, and amount of travelers with you. The policy quote will have the main points, with a link at the bottom to read the full policy. Keep in mind that preexisting conditions can be covered as long as you purchase your plan within 14 days of your initial trip deposit, and are medically able to travel when you purchase your plan.

Price-wise, it worked out to under $100 per person for our two-week trip. My policy included up to $5000 in trip interruption coverage, including inconveniences like delays, rental lock-outs, delays at security, and late arrival.

It also included COVID-19 coverage, medical evacuation, and an option to add rental car care, adventure and extreme sports protection, and vacation rental damage protection. Depending on what you select (and where you’re based), you can pick the options that best suit your needs.

Once I purchased, I was emailed the policy summary as well as the full coverage pamphlet.

The whole process took about 5 minutes.

Using the App

Faye is the first travel insurance that encouraged me to download an app for my trip. I input my flight details and had the insurance coverage info noted in the app as well.

For the most part, insurance is something you buy and forget about, until you really need it.

Since I did get sick, the app came in handy when I needed to make a claim.

Getting Medical Care Abroad

Unfortunately, I developed a cough that re-awakened my childhood asthma during my first few days in Japan. It was tough to sleep due to the…

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