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Our Honest KLM Business Class Review: Unveiling the Premium Experience

KLM Business Class Seat

As a frequent traveler, I have had the opportunity to experience a range of business class offerings by different airlines. One of those airlines is KLM, the Netherlands’ national airline and a member of the SkyTeam alliance. With an extensive global network and a significant history – being the world’s oldest airline – I was eager to explore what KLM’s business class offered.

I tried KLM’s business class seats onboard the mighty KLM Boeing 787 Dreamliner from Liberia, Costa Rica, to Amsterdam during my most recent journey. This aircraft features the popular Zodiac Aerospace-made Cirrus Business Class seat, known for its comfort and privacy. With a pitch of 106 cm (42 inches) and a width of 53 cm (21 inches), I found the seat quite accommodating, especially for a long-haul flight.

Throughout my flight, I had the opportunity to experience the seating and cabin environment and the quality of the in-flight amenities, service, and dining options available in KLM business class. I was eager to discover if KLM’s offering would live up to the reputation and standards of their fellow SkyTeam alliance members.

Flight Experience

Boarding and Check-In

KLM Business Class Seat
Kyle Kroeger / ViaTravelers

As a KLM business class passenger, my check-in process was smooth and efficient. I quickly cleared security at Liberia International Airport, thanks to the priority line provided for SkyTeam Elite travelers like myself.

Before boarding the KLM Boeing 787-10 Dreamliner, I usually would spend time at KLM Crown Lounge, but the airport in Costa Rica doesn’t have one. I’ve been to the KLM Crown Lounge several times as a SkyPriority member, and it’s stellar.

Cabin and Seat Comfort

Sitting in a KLM Business Class Seat
Kyle Kroeger / ViaTravelers

Upon entering the cabin, I was impressed by the decor, which featured blue, brown, and grey hues. My seat was a 1-2-1 configuration, providing ample space, privacy, and direct aisle access. The seat controls were easily accessible, and the footwell was spacious, allowing me to stretch out comfortably. The cabin crew provided a pillow, blanket, and an amenity kit that included travel essentials.

I was also pleased to find individual air nozzles, which helped me control my cabin’s temperature.

See Related: SeatGuru Review: How to Find the Best Airplane Seat

In-Flight Entertainment and Wi-Fi

The in-flight entertainment system on my KLM business class flight had a wide selection of movies, TV shows, music, and a moving…

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