A woman flying with her puppy was kicked off a plane by cabin crew – after she reached down and stroked the dog.
Footage of the passenger as she was being removed from the Southwest Airlines flight has been viewed almost one million times online.
According to Sara Price, who uploaded a series of clips of the incident to TikTok, the woman was travelling on the flight from Colorado back home to California after picking up Sitka, an eight-week-old puppy.
“The puppy was whining a little and the flight attendant boarding everyone walked up to her and said ‘if your [dog] doesn’t be quiet, you may not be able to fly’. She sticks her hand in the soft carrier and pets the puppy. It stopped whining,” she wrote on the video’s caption.
“We board the plane and she has the carrier in her lap still petting the puppy when the same flight attendant came up and said the carrier needed to be zipped completely and put under the seat. Everyone around us was like ‘what’s going on here!?’.”
Ms Price claims that after the dog’s owner, who was not named, did as she was told, the dog gave a “soft whine” as the plane moved to the runway, so the woman “leaned over and started petting it from the outside of the carrier but right at mesh”.
“All the attendants got in a group at the front of the plane and decided we needed to return to the gate and that she should be removed from the flight.”
The dog’s owner can be heard calling the flight attendant “a mean person” and she claims she will “never fly Southwest again”.
A man’s voice, who Ms Price confirmed was her husband, says off-camera, “we wish you the best of luck, honey… this is ridiculous” to which the ejected passenger replies: “It’s insane”.
“It’s not like you even had the dog out, you were petting it,” adds Ms Price’s husband, before he tells the member of cabin crew in the clip: “You should be ashamed of yourself.”
In a further twist, the couple filming the incident – Ms Price and her husband – were then themselves removed from the flight, apparently due to their “attitude”.
All three passengers managed to get to California on a later flight with United Airlines, which Ms Price described as “fantastic”.
The Independent has contacted Southwest Airlines for comment.
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