Upcoming Changes to Aeroplan’s Terms & Conditions

Aeroplan has started sending out emails to members, informing them of some upcoming changes to the program’s terms and conditions.

The changes are set to take effect as of February 5, 2024, and they address some of the issues that the program has faced around misuse in the recent past, as well as eligibility for co-branded credit card welcome bonuses, amongst other issues.

Upcoming Changes to Aeroplan Terms and Conditions

Through email, Aeroplan has started to inform members of some upcoming changes to the program’s terms and conditions. They’re set to take effect as of February 5, 2024 for anyone with an Aeroplan membership on or before November 29, 2023, or immediately if you sign up for a new account.

This latest update comes just over a year since the last round, which saw the implementation of limits surrounding credit card welcome bonuses and prohibited activities, amongst other changes.

In the email, Aeroplan provides a summary of revisions, and then links out to the updated set of terms and conditions.

The first change makes clear that all members are only permitted to have one Aeroplan account.

We have clarified some terms with respect to Aeroplan Accounts, including that attempts to register more than one account using different email addresses or other identification methods are prohibited.

This revision applies to Section 2, which pertains to enrolment in the Aeroplan program. 

You can only enroll in the Aeroplan Program once, individually, using your full legal name exactly as it appears on your passport or if you don’t have a passport, on a government-issued identification. Each Member may only have one Account.  Any attempt by an individual to register more than one Account by using the same or multiple different email addresses, identities, registrations, logins, or any other method(s), may void all Aeroplan Points that have been awarded or scheduled to be awarded to that Member, and that Member maybe disqualified from participating in the Aeroplan Program or any aspect thereof.

This revision targets anyone who opens multiple Aeroplan accounts. If you’re found to have multiple accounts, Aeroplan reserves the right to void all points in your account(s), and to disqualify you from participating in the loyalty program going forward. 

Family Sharing is addressed in the next revision, and the changes are summarized as follows:

We have clarified that a member…