Off to Norway, With Three A.I. Travel Assistants

The assignment was clear: Test how well artificial intelligence could plan a trip to Norway, a place I’d never been. So I did none of my usual obsessive online research and instead asked three A.I. planners to create a four-day itinerary. None of them, alas, mentioned the saunas or the salmon.

Two assistants were, however, eager to learn more about me in order to tailor their initially generic recommendations, which they had spewed out within seconds. Vacay, a personalized travel planning tool, presented me with a list of questions, while Mindtrip, a new A.I. travel assistant, invited me to take a quiz. (ChatGPT, the third assistant, asked nothing.)

Vacay’s and Mindtrip’s questions were similar: Are you traveling solo? What’s your budget? Do you prefer hotels or Airbnbs? Would you rather explore the great outdoors or pursue a cultural experience?

Eventually, my chat sessions yielded what seemed like well-rounded itineraries, starting with one day in Oslo and moving on to the fjord region. Eventually, I locked down a trip that would combine the assistants’ information and go beyond a predictable list of sites.

This time around, my virtual planners were far more sophisticated than the simple ChatGPT interface I used last year on a trip to Milan. Though it offered more detailed suggestions for Norway, I ended up ditching ChatGPT in the travel-planning stage after it repeatedly crashed.

Vacay’s premium service, which starts at $9.99 per month, included in-depth suggestions and booking links, while Mindtrip, which is currently free, provided photos, Google reviews and maps. During the trip itself, each delivered instantaneous information by text and always asked if more specific details were needed. Sadly, only ChatGPT offered a phone app, whose information I found to be outdated (the $20-per-month premium version is more current).

I’m not alone when it comes to turning to A.I. for help: Around 70 percent of Americans are either using or planning to use A.I. for travel planning, according to a recent survey conducted by the Harris Poll on behalf of the personal finance app Moneylion, while 71 percent said using A.I. would most likely be easier than planning trips on one’s own.

I decided to find out for myself in Norway.

A whirlwind day in Oslo

After I landed at Oslo Airport, all three assistants directed me to the Flytoget Airport Express Train, which got me to town in 20 minutes. I was delighted to find my hotel adjacent to the central railway…