Even for Olivia Ferney, renting an entire “branch” of the Palm Jumeirah archipelago in Dubai was an unachievable request — even if her job is making the impossible a reality for her mega-rich clients.
“It’s like asking to rent a province or state,” she said.
Olivia has fast become one of the world’s most sought-after luxury travel “fixers” and a social media star to boot.
She has garnered a following of 289,000 people for her @travelwithlivii Instagram account, where she posts videos of calls with her wealthy clients making demands most would view as ridiculous to the point of surreal.
Instead of losing her cool, Olivia always pacifies the caller and calmly offers a solution.

But the 25-year-old Canadian, who is the marketing director and travel specialist for Top Tier Travel, told The Independent that hiring a slice of Dubai’s Palm was even beyond her now-legendary abilities.
She revealed that the request came from a “lovely client”, a young girl upset about her dad’s remarriage to a young new wife and so she was in need of being cheered up.
Olivia explained that this client will happily charge half a million dollars to her dad’s credit card while on vacation.
“She called me, and she wants a full arm of the Palm in Dubai, which is not physically possible for me to rent. There are homes, there are hotels… it’s basically like asking to rent a province or a state. It’s just not feasible. That one shook me to the max.
“We did not get it done, will not get it done. It is impossible to do stuff like that.”
In the end, Olivia booked her first class with Emirates, which features a shower suite, and the penthouse at the Atlantis, The Palm, “which is still $50,000 a night”.
She added: “Dad is totally fine with it, because he needs to keep his daughter happy and not mad.”
At the time of writing, this call hadn’t been uploaded to Olivia’s Instagram page.
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