Channel 4 viewers have been moved to tears after watching a documentary showing how disabled passengers are treated on aeroplanes.
Sophie Morgan’s Fight To Fly documentary, which aired on 22July, followed 17 passengers going undercover on flights operated by British Airways, Wizz Air and Ryanair.
Footage showed wheelchairs being broken, passengers being told they couldn’t fly as their wheelchairs were too heavy, and delays of up to an hour for crews to come to assist helping a passenger to get off a plane safely.
But what caused the most reaction from social media users watching the documentary was bodycam footage of a disabled man forced to drag himself down the aisle of a plane to use the bathroom on a Wizz Air flight.
Spencer Watts, who uses a wheelchair following a spinal cord injury, was flying from London Gatwick to Rome when he asked cabin crew if there was an aisle chair he could use to reach the bathroom at the back of the aeroplane.
After being told there was nothing crew could do to help him, viewers were left “angry” to see him lower himself to the floor and pull himself on the ground to the bathroom.
“I had no option but to ask my fellow passengers on the side to move out of the way and drag myself along the floor and in to the toilet,’”Mr Watts told the camera.
“It’s just embarrassing, and you feel very small. There are a lot people on this aeroplane that are looking at you like ‘what the hell is going on?’”
As soon as the show aired, viewers shared their shock on social media platfrom Twitter/X.
“Sitting with tears watching,” posted one user. “My dad said he would never fly again after discomfort he had on a plane. Wheelchair users need access to transport that provides dignity and comfort.”
Another added: “Makes me angry that first class passengers can have beds and a bar….!! Yet disabled passengers can’t even use a toilet as they’re not big enough.”
A Wizz Air spokesperson said: “We were extremely sorry to hear about the experience these customers had on one of our recent flights. We would like to sincerely apologise, and thank them for bringing this…
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