Air Canada has announced sweeping improvements to many of its ground and onboard services. The enhanced measures will be rolled out over the coming weeks and months.
Prior to a flight, you can enjoy elevated experiences at Maple Leaf Lounges. The changes will include the introduction of sparkling wine, priority access lanes for specific passengers during peak periods, and the debut of the chauffeur service in Vancouver.
Once onboard, there are upcoming enhancements to the economy, premium economy, Premium Rouge, business class, and Signature Class experience. Economy class passengers will enjoy better onboard dining, and Signature Class passengers will enjoy a heightened travel experience, marked by the reintroduction of pre-flight drinks, new amenity kits, and hot towel service.
Changes to Air Canada’s Ground Experience
Beginning in November 2022, Air Canada will roll out a number of improvements at the airport for its passengers.
The most interesting change will be the introduction of priority lanes for passengers travelling in business class or Signature Class, as well as Super Elites. In recent times, lounge crowding has become an issue during peak periods, so this measure ensures priority for people who have paid a premium for the access.
At some airports, these lanes are already operational, offering front-of-the-line access for a subset of the passengers who enjoy access to Maple Leaf Lounges.
At Maple Leaf Lounges in hub airports, hot buffet food service has been restored. The lounges also feature local specialities, such as Fairmount bagels, smoked meat sandwiches, poutine, and craft beer in Montreal.
In the near future, sparkling wine will be offered in Maple Leaf Lounges, alongside six different wines and a seasonal rose. There will always be Canadian wines available, as the airline highlights local products.
The Air Canada Café in Toronto now offers a selection of Ontario craft beers, ciders, and wine, in addition to the artisanal coffee and fresh-pressed juices. Furthermore, passengers can enjoy hot food items, such as empanadas, arancini, and sliders, in addition to the grab-and-go options that have always been there.
Earlier this year, Air Canada announced…
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