A video that gained over 600,000 views on TikTok blasted Carnival Cruise for not alerting other passengers of the disappearance of a man, instead sending them a survey asking how their holiday was.
A woman has blasted Carnival Cruise for not alerting other passengers to the disappearance of a man, instead sending them a survey asking how their holiday was.
In a video that has gained over 600,000 views on TikTok, Jenn Lyles claimed she was on the cruise ship with Kevin McGrath, 26, the man who went missing on 4 September on the Carnival Conquest cruise ship.
Mr McGrath was last seen in his cabin at 2am by his brother, said Carnival in a statement. Mr McGrath was supposed to meet his family for breakfast on the ship before it docked at Port Miami, but never turned up, authorities said. By 7am, the family filed a missing persons report.
Ms Lyles, who stated she did not know the missing person but was aboard the same ship, said that she only found out about the incident through scrolling on the news on her phone.
She said that one morning, she got an email from Carnival Cruises asking her to fill out a survey on her experience on the cruise.
“How about an email that says, ‘Hey, there’s a guy missing. Did you see him? He wasn’t seen past 2 a.m., he never showed up to meet his family for breakfast. This is his photo,’” Lyles said.
She said that she was never alerted by the cruise company that the incident had happened.
“Is this what happens when you go missing on a cruise ship? They’re not even going to alert the other passengers who might have seen something?” Ms Lyles continues in the video.
She adds that her friends have been in contact with Mr McGrath’s family, who said that when they post the missing persons poster on the Carnival Facebook page, it keeps getting taken down, she alleges.
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A spokesperson for Carnival Cruise Line gave a statement to The Independent on the content of the TikTok video. They said, “On the morning of Sept. 4, a guest reported a family member missing after Carnival Conquest had returned to PortMiami and guests were already disembarking from the ship. Local law…
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