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Flight chaos at London Gatwick as air-traffic control staff shortage hits airport again

Simon Calder’s Travel

At least 100 flights to and from London Gatwick have been cancelled by the latest bout of staff shortage in the airport’s control tower – disrupting the travel plans of 15,000 passengers and costing airlines millions of pounds.

According to Nats, the air-traffic control provider that runs the tower, temporary air traffic restrictions are currently in place at the airport “in order to maintain safety”.

EasyJet, which has its main base at London Gatwick, incurred around two-thirds of the cancellations. At least 64 easyJet arrivals and departures have been grounded on one of the busiest and most lucrative days of the summer.

A Nats spokesperson said: “These restrictions are due to short-notice staff absence at the air traffic control tower and in addition to existing restrictions already in place due to adverse weather across UK and Europe.

“We apologise sincerely for the inconvenience and are working closely with the airport and airlines to try and keep disruption to a minimum.”

Four round-trips between Gatwick and Amsterdam are axed, along with two return journeys to each of Faro, Paris, Geneva and Belfast.

Key easyJet holiday flights to and from Heraklion in Crete, Naples and Lisbon are also cancelled.

Two-thirds of the cancellations were easyJet flights
Two-thirds of the cancellations were easyJet flights (Getty Images)

The mass cancellations are a repeat of problems suffered at the Sussex airport a year ago and in June 2024.

A spokesperson for easyJet said: “Nats air-traffic control staffing shortages at Gatwick led to a significantly reduced flow rate being imposed on all airlines today which is resulting in flights to and from Gatwick airport being subject to disruption including some cancellations.

“We are extremely disappointed that customers are once again being impacted by this and while this is outside of our control, we are sorry for the inconvenience caused.

“We are doing all possible to minimise the impact of the disruption and have notified those on cancelled flights of their options to rebook or receive a refund and are providing hotel accommodation and meals where required.”

British Airways grounded its evening flights to and from Bordeaux and Jersey on top of previous cancellations unrelated to the air-traffic control issues.

BA’s sister airline, Vueling, cancelled 16 flights, mainly serving Spain. Norwegian axed its…

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