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Hurricane Milton: Airlines hit back at price gouging accusations amid flight chaos

Simon Calder’s Travel

Airports in Florida began closing as airlines cancelled hundreds of flights on Tuesday ahead of Hurricane Milton’s arrival.

It comes as Joe Biden warned companies not to overcharge people fleeing the storm’s path.

“I’m calling on the airlines and other companies to provide as much service as possible to accommodate evacuations, and not to engage in price gouging — to just do it on the level,” Biden said after a hurricane briefing.

Airlines defended their actions, some saying they had imposed fare caps in the last couple days.

By midafternoon on Tuesday on the East Coast, airlines had canceled more than 700 U.S. flights, compared with fewer than 200 cancellations on Monday and fewer than 100 each of the two previous days, according to the FlightAware tracking service.

About half of Tuesday’s cancellations were at Tampa International Airport, which shut down in the morning as Milton approached.

Travelers packed the airport on Monday, hoping to catch one of the remaining flights out of the storm’s predicted path. Cerina McQuillan was trying to get her 17-year-old daughter on a flight to New York.

McQuillan said that when she first tried to buy a one-way ticket, prices were around $200. Then the airline’s site crashed.

“All of a sudden it went back on again, and the flights quadrupled in price. It went up to like $750 within a matter of seconds,” she said. “There were prices even as high as $1,000 for one leg. So wrong! So wrong!”

Jeremy Bingaman, a music-industry podcaster, posted a screenshot of United Airlines fares for flights out of Tampa to St. Louis on Tuesday. They went as high as $2,351 for refundable tickets in economy class on United Express, compared with Southwest, which showed tickets at $399, and American, which displayed flights to Chicago for around $600.

“Hey (at)united, what’s up with the price gouging in Tampa for people trying to evacuate? … shady,” he wrote in an X post that was reposted more than 4,000 times.

A passenger sleeps at the Tampa International Airport Tuesday

A passenger sleeps at the Tampa International Airport Tuesday (Copyright 2024 The Associated Press. All rights reserved.)

None of those flights he highlighted took off — they were all scheduled after the airport suspended operations.

United spokesperson Leslie Scott said the itinerary that Bingaman posted included two connections,…

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